Get the answers to your biggest
TrustPlus questions

TrustPlus is a financial wellness benefit that helps business leaders and HR professionals ease the burden of their employees’ everyday money worries. A service of Neighborhood Trust Financial Partners, our coaches demystify personal finance with empathy, providing on-demand, one-on-one support and expert guidance.

When financial troubles take hold of your workers, it impacts how they do their jobs, too. They come in late because they can’t afford better transportation. They miss work because they can’t pay for child care. They’re distracted, anxious, and drained. Some ask for advances. Others borrow against their 401(k)… just to pay the minimum on their existing debts. When your workers suffer, your organization does, too. We can help your employees navigate systemic financial challenges, reduce their reliance on loans and advances, break out of the cycle of debt, ease the burden of everyday money worries—and bring their best selves to work.

Our unique approach blends human connection with action-oriented tools and workplace products like tax credits and direct deposit, so that workers can make the most of every hard-earned paycheck.

Our coaches demystify personal finance with empathy, providing on-demand, one-on-one support and expert guidance. And our CUNY-certified coaches are available when employees need them most — via email, text, phone, or Skype.

As a nonprofit social enterprise, we’re unbiased and entirely motivated by your employees’ successful outcomes and reaching as many employees as possible. Our goal is to help employees solve their short-term financial challenges—and we have nearly 25 years of experience doing it.

You bet it does. We’ve helped over 60,000 US workers improve their credit scores, reduce their debt, and achieve their financial goals. From 2016 to 2018, our efforts helped employees eliminate $6,121,915 in debt. Ninety-two percent of our users give us a perfect 5-star rating. Don’t just take our word for it. See their happy testimonials here.

No. As a nonprofit social enterprise, we’re unbiased and entirely motivated by successful client outcomes. While we do recommend carefully vetted financial products and services to our clients, we make these recommendations purely on the competitive merit of the products themselves.

Absolutely! We understand that money problems are personal. That’s why all coaching is 100% confidential and private. Your employees can feel safe knowing their information will not be shared with anyone (not even you).

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As a nonprofit social enterprise, we’re entirely motivated by successful client outcomes and have a competitive pricing model to both sustain the business and ensure we can serve as many workers across the country as possible. Our mission is to help workers build financial security to thrive.

Yes! In addition to making our employee on-boarding as accessible and easy as we can, we also give you all the branded promotional materials you need to educate your employees about the program and let them know how to get started. Our materials make it clear to your employees that we are a trusted partner of your organization.

Workers can access TrustPlus anytime, anywhere with their cell phone or computer. There’s no paperwork for your employees to fill out. No books to read. No workshops to sit through. As long as they have a phone or computer, we can help. Read more about how it works here.

“How do I get started?”

Set up a quick 15-minute call and see what we can do for your organization.
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