FREQUENTLY ASKED QUESTIONS

Get the answers to your biggest TrustPlus questions

“What is TrustPlus?”

TrustPlus is a financial wellness benefit that helps organizations maximize worker financial health.

 

TrustPlus Personal Financial Coaches work one-on-one with workers on an ongoing basis to optimize debt, strengthen credit, and build savings.

 

As a nonprofit social enterprise, we’re objective, expert guides. Whether you’re looking to enhance recruiting and retention, reduce financial stress and absenteeism, or improve mental health and the bottom line, TrustPlus is the solution for you.

“What can TrustPlus do for my organization?”

Financial stress hampers worker productivity and physical health, and adds to mental health challenges. It leads to higher rates of turnover and absenteeism.

 

TrustPlus can solve for the financial health of your workers and deliver data and insights to you that helps create ongoing value for your organization.

 

We’ve honed our proprietary Personal Finance Coaching model over three decades, serving nearly 100,000 workers at employers of all sizes from New York to California.

 

Informed by the latest behavioral economics research, TrustPlus delivers an unparalleled worker experience that builds trust, productivity, and wellness over the long term.

“What’s a TrustPlus Personal Financial Coaching session like?”

TrustPlus Personal Financial Coaches do a deep dive with every client. Together we review their credit report and cash flow, explore dreams, and set actionable goals to achieve them. Personalized on-demand support, with resources, strategies, and product recommendations, ensures each client has the support they need whenever they need it.

“What makes TrustPlus better than other Financial Coaching options?”

Experience, expertise, and our reason for being. As a nonprofit social enterprise, we’re objective, expert, guides who’ve honed our proprietary Personal Finance Coaching model over three decades and 100,000 workers served at employers of all sizes from New York to California.

 

Ongoing relationships between workers and TrustPlus Personal Financial Coaches are unique among financial wellness benefits and lead to ongoing impact for employees and sustainable value for employers. We put the personal in personal finance.

“Does TrustPlus earn commissions?”

No. As a nonprofit social enterprise, we’re objective, expert, guides who demystify personal finance with empathy, motivated solely by successful client outcomes.

“Is TrustPlus secure?” “Is the information shared with you during coaching sessions confidential?”

All TrustPlus Personal Financial Coaching sessions are 100% confidential. Your employees can feel safe knowing their information will not be shared with anyone (not even you).

“What is TrustPlus pricing?”

Contact us for a customized quote.

“How are you able to provide full-service Financial Coaching at such a low price?”

As a nonprofit social enterprise, we’re objective, expert, guides, entirely motivated by successful client outcomes. TrustPlus’ pricing model enables us to sustain the business while balancing our desire to serve as many workers across the country as possible. Our mission is to make financial security a reality for all workers nationwide.

“Will you help me roll this out to my workers?”

Yes! We will provide flyers and onboarding tips and information via email or text message, along with a suite of communication resources to ensure workers take full advantage of the often life changing investment you’re making in their financial health.

 

From template language and art to live webinars, brochures, and flyers, every customer’s and partner’s needs are different. We’re by your side throughout roll out and implementation, identifying together the most effective mix for engaging your workers with webinars, collateral, onboarding tips, and information you need to drive action.

“What do my workers need to be successful with TrustPlus?”

We make it easy to help workers ease the stress of the everyday money worries that hamper wellness and productivity. There’s no paperwork for workers to fill out. No books to read. No workshops to sit through. As long as they have a phone or internet connection, our TrustPlus Personal Financial Coaches can help them strengthen credit, optimize debt, and build savings, while maximizing the benefits you already offer. Read more about how it works here.

“How do I get started?”

Set up a 15-minute call to discuss how TrustPlus can help your organization strengthen worker financial health and harness its benefits.

“How do I get started?”
Set up a quick 15-minute call and see what we can do for your organization.

INVEST IN WORKER FINANCIAL HEALTH Financial stress hampers worker productivity and physical health and adds to mental health challenges. It leads to higher rates of turnover. TrustPlus Personal Financial Coaches work one-on-one with workers on an ongoing basis to reduce financial stress by optimizing debt, strengthening credit, and building savings.

As a nonprofit social enterprise, we’re objective, expert guides motivated solely by worker financial health. Whether you’re looking to enhance recruiting and retention, reduce worker stress and absenteeism, or improve mental health and the bottom line, TrustPlus is the solution for you.
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